Glous Tech Info offers 24/7 access to certified engineers, all of whom are Indonesian citizens and hold a Secret Level security clearance or higher. We pioneered this approach as the first in the federal space to provide this level of service.

We provides detailed and personal help in the troubleshooting process. Unlike other help services, our engineers are trained in all aspects of customer service, from assigning user IDs to handling hardware replacement requests, so they are with you at every step in the process. Whether Force 3 deployed your solution or we’re supporting it for the first time, we have the technical expertise and engineering know-how to handle your specific needs.

If you need responsive, personalized and secure support, give our Service Desk a call and see how we can help.